Integrate your existing CRM with your IP PBX
With Elastix PRO edition you can integrate your existing applications such as a CRM, ERP or Accounting System, allowing you to call contacts, leads or existing customers with just one click. Get customer call history, status and notes linked to the phone number of an incoming call and boost your customer satisfaction levels. All calls are automatically logged as call records in the CRM system ensuring your customers’ records are always up to date, allowing agents to effectively follow up on interactions. Forget any complicated module installation, CRM integration comes out-of-the-box with Elastix and works with the most popular CRM systems in the market.