Won't Hangup

praeto2002

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Sep 25, 2008
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#1
Hi, I have a problem with the following scenario, anyone encountered this before? Thanks.

I am using TDM400 card. If I call in to the ZAP Trunk, and select an extension, the extension rings. However, even if the calling party hangs up, the SIP phone at the extension continues to ring endlessly.

Regards, Kelvin
 

telecomtechnician

Joined
Jan 8, 2008
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#2
Hi there

You have to check the zaptel.conf and zapata.conf files. There is configuration related to the dial tone, reorder tone, busy tone parameters that asterisk needs so it can detect the correct tone and hangup the call.

Waiting for your comments

David Medina
 

jsfix

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Feb 25, 2008
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#3
you need uncoment and edit the following lines
in the file zapata.conf

# cd /etc/asterisk
# nano zapata.conf

; busydetect=yes <<<disabled
; busycount=7 <<<disabled


busydetect=yes <<<active
busycount=7 <<<active

that the simple way of hang up the line otherwise
in your inbound route set the max ring time. and select
terminate call if no answer

if the extension habe voicemail then it will automatic
hang up if there is no answer

or if you set up ring groups in hunt mode select
terminate call if no answer.

help=from mexico
 

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