Where to find info about call recording/monitoring

jtesta46

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I have been trying to find info on call recording for about a week now. It seems as if any in depth info on how it works is scarce.

Call recordings aren't being mixed properly. The playback plays one side of the conversation from start to finish then plays the other side. They aren't merged.

I have read about that sox, soxmix or mixmonitor may be causing this but could not find any info on how, why, or how to fix it.

Does anyone know where I could find info on how call recording works in more detail? Or do you have any advise on how to correct this issue?
 

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