Is this an open or closed project ? why can much of it not be translated ? not only can I not find many words in the .lang file that I need to translate, but even in the English version I see lots of Spanish words does this mean that the developers have hidden some portions in order to encourage people to pay for support before they tell them where all these file portions are ? This is most annoying to me not only as I want to do a full translation, but as a user, I can not get full access as I do not understand some of the screens, especially in the call center. can anyone help me out here for free !!!