Voicemail button non functional

cowboy47

Joined
Jun 14, 2007
Messages
276
Likes
0
Points
0
#1
I have installed 3 systems, 2 via update & 1 as a fresh install. In each case, the voicemail button does NOT show any voicemails that reside on the system.

C
 

Telco

Joined
Oct 4, 2007
Messages
275
Likes
0
Points
0
#2
What type of phones? I have had the same problem with different phones. And it always turned out to be a problem with the programming on the phone web interface. I am not saying that is the problem. But it might be a place to check. Again what type of phones?

Chris
 

cowboy47

Joined
Jun 14, 2007
Messages
276
Likes
0
Points
0
#3
Sorry for not responding. I have a mixture of Aastra, Polycom, Snom & soft phones. Although I have defined the users with their extensions, when I check the voicemail button on the main interface, there is a message stating "You don't have an extension number associated with the user" .

So I am not sure where the problem is. Voicemail indicators work in the FOP and the phones properly indicate when they have voicemail, it is just on this interface.

C
 

bmacias

Joined
Sep 27, 2007
Messages
205
Likes
0
Points
0
#4
The voicemail of the logon user will be see.

But you can configure the extension user.

attached imgs for steps.<br><br>Post edited by: bmacias, at: 2007/12/24 19:23
 

bmacias

Joined
Sep 27, 2007
Messages
205
Likes
0
Points
0
#5

Members online

No members online now.

Forum statistics

Threads
30,952
Messages
130,980
Members
17,654
Latest member
janko67
Top