voice mails and call recording not showing up?

Discussion in 'General' started by tbooth, Feb 11, 2011.

  1. tbooth

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    voice mails and call recording not showing up in the interface when user logins in. Users have admin rights but there is nothing there. Voice mail is still in the phone and can be checked but nothing in the voicemail tab.

    Call monitoring tab is empty after a call in recorded in on demand mode.
    /var/spool/asterisk/monitor show the file are being recorded?

    Any suggesstion?


    UPDATE
    when an extension is in ALWAYS it works..does not work when in ON DEMAND
    but CLI show *1 starting and stopping the recording?
     
  2. tbooth

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    FOUND THIS BUT IT DID NOT CORRECT IT
    See the elastix without tears page 137

    You have to edit the features_general_custom.conf and add this :
    featuredigittimeout = 2000
    Courtesytone = beep

    Then in your FreePBX, in general settings :
    Asterisk Dial command options: trw
    Asterisk Outbound Dial command options: TW

    Reboot and enjoy !

    Regards
     
  3. dicko

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    Are they showing up in ARI at https://<your-ip>/recordings ?
     
  4. fmvillares

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    and of course we with our magic palantir balls know what versions of software you have, know about your installation details to help...
     
  5. tbooth

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    will check I didn't think the ARI package was part of the disto anymore
     
  6. tbooth

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    Elastix
    elastix-2.0.0-58
    elastix-firstboot-2.0.0-10
    elastix-email_admin-2.0.0-16
    elastix-system-2.0.0-26
    elastix-asterisk-sounds-1.2.3-1
    elastix-vtigercrm-5.1.0-8
    elastix-agenda-2.0.0-14
    elastix-fax-2.0.0-12
    elastix-reports-2.0.0-14
    elastix-a2billing-1.3.0-4
    elastix-addons-2.0.0-14
    elastix-pbx-2.0.0-22
     

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