voice mails and call recording not showing up?

tbooth

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Feb 24, 2007
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#1
voice mails and call recording not showing up in the interface when user logins in. Users have admin rights but there is nothing there. Voice mail is still in the phone and can be checked but nothing in the voicemail tab.

Call monitoring tab is empty after a call in recorded in on demand mode.
/var/spool/asterisk/monitor show the file are being recorded?

Any suggesstion?


UPDATE
when an extension is in ALWAYS it works..does not work when in ON DEMAND
but CLI show *1 starting and stopping the recording?
 

tbooth

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#2
FOUND THIS BUT IT DID NOT CORRECT IT
See the elastix without tears page 137

You have to edit the features_general_custom.conf and add this :
featuredigittimeout = 2000
Courtesytone = beep

Then in your FreePBX, in general settings :
Asterisk Dial command options: trw
Asterisk Outbound Dial command options: TW

Reboot and enjoy !

Regards
 

dicko

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#3
Are they showing up in ARI at https://<your-ip>/recordings ?
 

fmvillares

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#4
and of course we with our magic palantir balls know what versions of software you have, know about your installation details to help...
 

tbooth

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#5
will check I didn't think the ARI package was part of the disto anymore
 

tbooth

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#6
Elastix
elastix-2.0.0-58
elastix-firstboot-2.0.0-10
elastix-email_admin-2.0.0-16
elastix-system-2.0.0-26
elastix-asterisk-sounds-1.2.3-1
elastix-vtigercrm-5.1.0-8
elastix-agenda-2.0.0-14
elastix-fax-2.0.0-12
elastix-reports-2.0.0-14
elastix-a2billing-1.3.0-4
elastix-addons-2.0.0-14
elastix-pbx-2.0.0-22
 

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