Voice mail randomly accepting passwords

Discussion in 'General' started by evok20, Aug 4, 2009.

  1. evok20

    Joined:
    Jun 2, 2009
    Messages:
    9
    Likes Received:
    0
    Hi,
    I am having a weird problem..
    When I call my number from an external phone and access my mail box, when asked for my password it will sometimes make me put it in a couple of times before accepting it.. Also when I dial *86 (my voicemail code) on an internal phone it will never accept the password, but it is the correct voicemail password I put into the extension settings.

    Any ideas?

    Thanks in advance..
     
  2. alang

    Joined:
    Mar 19, 2008
    Messages:
    47
    Likes Received:
    0
    For 1st,
    Is the external phone registered to your server or not?
    What is the output of Asterisk CLI log? (beginning with incoming calls)

    For 2nd,
    It's likely to be DTMF issue, please check the DTMF mode setting on your phone which must to be same as the extension setting on Asterisk.
     
  3. ramoncio

    Joined:
    May 12, 2010
    Messages:
    1,663
    Likes Received:
    0
    You can also enable DTMF debug in logger.conf. This will show you if asterisk is getting the DTMFs or not.
     

Share This Page