Voice mail randomly accepting passwords

evok20

Joined
Jun 2, 2009
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#1
Hi,
I am having a weird problem..
When I call my number from an external phone and access my mail box, when asked for my password it will sometimes make me put it in a couple of times before accepting it.. Also when I dial *86 (my voicemail code) on an internal phone it will never accept the password, but it is the correct voicemail password I put into the extension settings.

Any ideas?

Thanks in advance..
 

alang

Joined
Mar 19, 2008
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#2
For 1st,
Is the external phone registered to your server or not?
What is the output of Asterisk CLI log? (beginning with incoming calls)

For 2nd,
It's likely to be DTMF issue, please check the DTMF mode setting on your phone which must to be same as the extension setting on Asterisk.
 

ramoncio

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May 12, 2010
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#3
You can also enable DTMF debug in logger.conf. This will show you if asterisk is getting the DTMFs or not.
 

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