Voice Mail not clear howto do it

mintra

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Oct 7, 2009
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#1
Hi

I want a situation where.

If no one answers the phones in a ring group then it will leave the message on someones voice mail, for one of the extensions.

This bit seems easy in that I can set up in the ring group destination and if there is no answer it goes to the voice mail-unavailable. Then I got the user on that extension to record a message.

The problem I have here is that it first plays back the users message then it plays back the following message in an American accent "please leave a message after the tone and press the hash key when done"

How can I make it so it does not add the users message to the existing message and I only get the one message.

Thanks John
 

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