Voice Mail not clear howto do it

Discussion in 'General' started by mintra, Dec 13, 2010.

  1. mintra

    Oct 7, 2009
    Likes Received:

    I want a situation where.

    If no one answers the phones in a ring group then it will leave the message on someones voice mail, for one of the extensions.

    This bit seems easy in that I can set up in the ring group destination and if there is no answer it goes to the voice mail-unavailable. Then I got the user on that extension to record a message.

    The problem I have here is that it first plays back the users message then it plays back the following message in an American accent "please leave a message after the tone and press the hash key when done"

    How can I make it so it does not add the users message to the existing message and I only get the one message.

    Thanks John

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