!URGENT PLEASE!

Discussion in 'General' started by telecomtechnician, Apr 13, 2010.

  1. telecomtechnician

    Joined:
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    Hi elastix community.

    I am having the following issue

    When there is an extension A talking with an external number
    (incoming or outgoing call through the FXO trunks) the call is fine,
    but for the moment that from extension B or from another trunk through the IVR, comes a call to the busy extension A,
    there is a ringback on extension B and then the original call of extension A with the trunk is !DROPPED! and the second
    incoming call goes to voicemail.

    I confirmed this doing it myself and seeing the extensions through the FOP.


    !THIS IS REALLY A STRANGE ISSUE AND BAD ISSUE!

    I updated the freepbx application with all its modules about a month ago. Could this be
    the problem? I have installed elastix 1.6-12

    Can anybody help me with this

    Thanks
     
  2. rollinsolo

    Joined:
    Feb 11, 2009
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    Just a quick troubleshoot, try to create two new extensions in replace of the ones you have and see what happens I had this happen a year ago and drove me nuts did a re-install to make it go away, probably overkill, but it worked.
     

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