!URGENT PLEASE!

telecomtechnician

Joined
Jan 8, 2008
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#1
Hi elastix community.

I am having the following issue

When there is an extension A talking with an external number
(incoming or outgoing call through the FXO trunks) the call is fine,
but for the moment that from extension B or from another trunk through the IVR, comes a call to the busy extension A,
there is a ringback on extension B and then the original call of extension A with the trunk is !DROPPED! and the second
incoming call goes to voicemail.

I confirmed this doing it myself and seeing the extensions through the FOP.


!THIS IS REALLY A STRANGE ISSUE AND BAD ISSUE!

I updated the freepbx application with all its modules about a month ago. Could this be
the problem? I have installed elastix 1.6-12

Can anybody help me with this

Thanks
 

rollinsolo

Joined
Feb 11, 2009
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#2
Just a quick troubleshoot, try to create two new extensions in replace of the ones you have and see what happens I had this happen a year ago and drove me nuts did a re-install to make it go away, probably overkill, but it worked.
 

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