Urgennnnnttt No Active Call in Agent Console

Discussion in 'General' started by Hajer, Mar 15, 2010.

  1. Hajer

    Joined:
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    Every thing seems to be good untel login into the agent console, when I enter my agent password there are no calls No active and in the timer is always 00:00:00
    Please help me it is really urgent
    I followed the steps in the Manual.

    You can see the steps I have followed in the attached file .
    Pleeeeeeeeeeeeaassee help me
     
  2. mgaron

    Joined:
    Jun 29, 2010
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    did you start the dialer?
     

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