Urgennnnnttt No Active Call in Agent Console

Hajer

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Feb 20, 2010
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#1
Every thing seems to be good untel login into the agent console, when I enter my agent password there are no calls No active and in the timer is always 00:00:00 :(
Please help me it is really urgent
I followed the steps in the Manual.

You can see the steps I have followed in the attached file .
Pleeeeeeeeeeeeaassee help me
 

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