Uploaded reocordings won't play

CameronDeLemos

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Feb 7, 2011
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#1
Hi.

Can anyone help? When i upload a prerecorded file and set it to the IVR and try to phone through the call get processed and goes through but it doesn't play the recording.
The format i have the file in is .wav PCM 16bit 8000hz.

Thanks
 

parayr

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Feb 10, 2011
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#2
Try the same settings in the MP3 for GSM format...I had that same problem with the WAV files..
 

fmvillares

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Sep 8, 2007
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#3
working fine as ni 2.04 freepbx 2.8 and asterisk 1.6.2.16.1 latest from elastix repos need to save files in stardard PCM mode 16Bits 8000Hz MONO!!! Use adobe sound booth or any semi professional program to record
 

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