Unknown Audio file played

Discussion in 'General' started by pacofer, Oct 2, 2008.

  1. pacofer

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    Hi,

    First of all, thanks for Elastix to all the community, it is a great software.

    My problem is that when someone tries to make a call using one a2billing extension, if that number is invalid, the SIP trunk fails, or generally if the call fails for any reason, the user hears a prompt saying "The person you are calling is unavailable, please try again" over and over again.

    I thought it was a problem with a2billing instead of Elastix, and I posted the problem on a2billing forums(http://forum.asterisk2billing.org/viewtopic.php?t=4290), however noone seems to be having the same problem, so I thought maybe the prompt is one Elastix prompt instead of an a2billing one.

    Here is the output http://forum.elastix.org/old_files/log3.txt from the system when I try to make a call to an invalid destination. The information of my provider has been substituted by the string MI_PROVIDER_DATA

    Hope someone can help
     

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