Unable to read agent

Discussion in 'General' started by dhackd, Jul 30, 2010.

  1. dhackd

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    Unable to read agent
    Cannot read agent - Error when connecting to Asterisk Manager
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    I have changed the "Asterisk Manager" password, and ever since I have not been able to Add/Edit Agents.

    Even if I put the Asterisk Manager API password into the "Configuration" screen. Still not luck.

    Is there a log that you can point me to, to determine where this error might be coming from?

    Thank you,
    dhackd
     
  2. dhackd

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    I got the "Dialer Started" and no errors while viewing the "asterisk -r" admin logins in correctly.

    I have even removed the "call_center" database, and reloaded the Call Center Module.

    Reconfigured Call Center..

    And still getting:
    Unable to read agent
    Cannot read agent - Error when connecting to Asterisk Manager

    When trying to access "Call Center - Agents" tab.
     
  3. dhackd

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    If I create a user manually into the database, it shows up under the "Agent" tab, it FLAGS the user "configure" as "By repair".

    Also, the "Extension:" drop-down list is not being populated.

    I hope this helps track down this issue.

    dhackd
     
  4. dhackd

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    please remove dupe.
     

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