Unable to locate /var/lib/asterisk /sounds/custom

orphol

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Dec 19, 2008
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#1
I am trying to add a system recording and gettig this error

this has worked before still about 6 months ago the only change to our system has been updates.. I have check the permission search and done all suggested stuff .

when I try to match a recoding name with a wave file in the system I get this error

unable to locate /var/lib/asterisk /sounds/custom/imphoneorder with a a valid suffix

anyone any thoughts
 

danardf

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Dec 3, 2007
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#2
Hi.

What's the Elastix version have you?
Do you have only the file name without the sufix .wav, into the folder /tmp?

I have a guy that have a problem but into the old version (1.5.2)

I should try it with 1.6.2.1 so. :unsure:
 

danardf

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#3
Hmmm another thread exist here, maybe for your problem too?
 

JMielko

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#4
Re: Unable to locate /var/lib/asterisk /sounds/cus

Log in to Linux and use the chmod command to give rwx rights to the custom dir
 

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