Unable to locate /var/lib/asterisk /sounds/custom

Discussion in 'General' started by orphol, Jul 3, 2010.

  1. orphol

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    I am trying to add a system recording and gettig this error

    this has worked before still about 6 months ago the only change to our system has been updates.. I have check the permission search and done all suggested stuff .

    when I try to match a recoding name with a wave file in the system I get this error

    unable to locate /var/lib/asterisk /sounds/custom/imphoneorder with a a valid suffix

    anyone any thoughts
     
  2. danardf

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    Hi.

    What's the Elastix version have you?
    Do you have only the file name without the sufix .wav, into the folder /tmp?

    I have a guy that have a problem but into the old version (1.5.2)

    I should try it with 1.6.2.1 so. :unsure:
     
  3. danardf

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    Hmmm another thread exist here, maybe for your problem too?
     
  4. JMielko

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    Re: Unable to locate /var/lib/asterisk /sounds/cus

    Log in to Linux and use the chmod command to give rwx rights to the custom dir
     

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