TWO PROBLEMS (SENDING AND RECEIVING A FAX)

Discussion in 'General' started by telecomtechnician, Aug 29, 2008.

  1. telecomtechnician

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    Hi there

    1) When I send a fax from the winprint software client, to an external fax machine (through the PSTN lines), the fax goes through but in the other end the pages or being cut.

    2) When elastix tries to receive a fax, it does not receive it, the communication is aborted. Receiving a fax from the internal lan network, works fine, even if you use a ATA and then a analog fax machine.
    When I dial in from the PSTN is were the problem shows up. There is something in the IAX extension that is not well configured. (Remember I have a grandstream gateway connected via lan to the elastix server).

    Waiting for your comments

    David Medina
     
  2. edk

    edk

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    set echo cancel OFF ,on your grandstream gateway
     

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