Transferring Calls

chrisxstyles

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Jul 9, 2009
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#1
Hi There:

When transferring calls, at the moment, it rings another extension and then the person picks up. Is there a way in Elastix where you can intercom the extension before transferring over the call to them?

Example:

I transfer a call, it intercoms his extension, I say "Hey, Bob is on the line", then he acknowledges, and then I transfer the call.

If this is possible, please point me in the right direction. Thanks! =)
 

rafael

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May 14, 2007
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#2
Hi chrisxstyles, welcome to the Elastix forums :)

Take a look to the book Elastix Without Tears in the download Area. Chapter 18 talks about call transfers.

Good luck,

Rafael
 

chrisxstyles

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#3
Hi Rafael:

Thanks for the welcome! I will check out Chapter 18, thanks so much for pointing me to it! Much Appreciated! Cheers!
 

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