Transferring Calls

Discussion in 'General' started by chrisxstyles, Jul 9, 2009.

  1. chrisxstyles

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    Hi There:

    When transferring calls, at the moment, it rings another extension and then the person picks up. Is there a way in Elastix where you can intercom the extension before transferring over the call to them?

    Example:

    I transfer a call, it intercoms his extension, I say "Hey, Bob is on the line", then he acknowledges, and then I transfer the call.

    If this is possible, please point me in the right direction. Thanks! =)
     
  2. rafael

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    Hi chrisxstyles, welcome to the Elastix forums :)

    Take a look to the book Elastix Without Tears in the download Area. Chapter 18 talks about call transfers.

    Good luck,

    Rafael
     
  3. chrisxstyles

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    Hi Rafael:

    Thanks for the welcome! I will check out Chapter 18, thanks so much for pointing me to it! Much Appreciated! Cheers!
     

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