transfer call using ##

hinzinho

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Sep 18, 2009
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#1
We are on 1.6 of Elastix and have a question about the blind transfer using ##. This works great on our cordless phone, but there have been occasions that we can't transfer using ##. I was able to reproduce the issue by doing the following:

1) Call in from the outside line,
2) Ask the operator to transfer me to an extension using ##.
3) Get the voice mail greeting of the individual.
4) Hit 0 for the operator before the greeting completed.
5) Ask the operator to transfer me again using ##.
6) Operator can't transfer and I can hear the pressing of the keys.

Why can't I transfer the call the second time around? How can I fix this?
 

hinzinho

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#2
I asked this same question in the Asterisk mailing list and got this response:

The dial statement in your 'o' extension must have the 't' flag.

Where can I find this in Elastix? I am using a Ring Group in my setup. Thanks!
 

haamed

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Jul 23, 2007
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#3
You should add these flags to "General Setting" and "Asterisk Dial Command Options"
 

hinzinho

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#4
I have this under "Asterisk Dial Command Options": tr

I don't want to put "T" in there. So what else am I missing?
 

elhambakhsh

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#5
as hamed said you should add Tt to "General Setting" on "Asterisk Dial Command Options" and use *2 to transfer as elastix default
 

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