Todas llamadas van misma extensión (solucionado)

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#1
Hola de nuevo amigos.

Tengo dos troncales configuradas para que cada una vaya a una extensión. El problema es que las dos acaban en la misma extensión.

Si en la ruta entrante de cada troncal pongo en el DID el número, entonces no me entran las llamadas. Si lo dejo en blanco en una troncal me entra directamente a una extensión (aunque no sea la que le he marcado) y no me deja ponerlo en blanco en la otra troncal.

Cómo puedo configurar correctamente las troncales para que vayan a extensiones concretas??

También os cuento que todavía no he logrado arreglar que en el FOP me sigan apareciendo las troncales por duplicado. Si se os ocurre algo que pueda probar os lo agradecería.

Saludos.
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#2
Re:Todas las llamadas van a la misma extensión

Si son troncales anlogas, solo debes crearle un DID en freepbx, de manera que cada troncal tenga un numero que tu le asignas y de esta manera mapeas una linea analoga a un DID. Setup--> Zap Channels DID, con esta función podemos asignarle un DID de entrada a nuestras líneas análogas,
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#3
Re:Todas las llamadas van a la misma extensión

Gracias por tu respuesta Megabyte, pero se me olvidó comentar que mis troncales son sip.
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#4
Re:Todas las llamadas van a la misma extensión

Enotnces has lo siguiente intenta llamarte a cada una de los troncales que tengas y pega esa salida del cli de asterisk aqui para ver si te puedo orientar en que es lo que envian tus proveedores para poder crearles rutas entrantes independientes.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#5
Re:Todas las llamadas van a la misma extensión

Disculpa, soy un novato y no he entendido bien lo que me indicas.

¿Quieres decir que llame a cada troncal por teléfono?
¿Cómo puedo ver el cli de asterisk?

Saludos
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#6
Re:Todas las llamadas van a la misma extensión

en la consola de linux, escribes asterisk -r luego eso te lleva a la consola de asterisk, una vez ahi llama a uno de tus numeros y te debe mostrar un grupo de informacion, eso es lo que necesito que me copies, una vez hecho esto, has lo mismo para el otro numero que posees.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#7
Re:Todas las llamadas van a la misma extensión

OK, perfecto. Ya accedo a la cli de asterisk. ¿cómo puedo copiar toda la información que aparece?
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#8
Re:Todas las llamadas van a la misma extensión

Conectate con un cliente ssh como putty o algo asi desde otra pc, no lo hagas directamente en el server.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#9
Re:Todas las llamadas van a la misma extensión

Voy a instalarlo. Tienes alguna dirección de descarga??
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#10
Re:Todas las llamadas van a la misma extensión

Buenas, dada las circunstancias te recomiendo que te leas comunicaciones unificadas con elastix y elastix without tears para que puedas comprender un poco mas acerca de elastix.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#11
Re:Todas las llamadas van a la misma extensión

Llevo todo el fin de semana leyendo ambos manuales. Te lo aseguro. Lo que pasa que hay zonas a las que no llego.
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#12
Re:Todas las llamadas van a la misma extensión

Lo primero que ambos explican es como conectarse remoto a su servidor elastix mediante el uso de putty.

Si quieres una ayuda con chat entra al IRC a #elastix-es en freenode, lo puedes hacer mediante la pagina web de elastix.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#13
Re:Todas las llamadas van a la misma extensión

Entonces voy a repasar toda esta información. Cuando me conecte con el putty te mando toda la información a ver si puedes seguir ayudándome.

Un saludo y muchísimas gracias por tu colaboración.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#14
Re:Todas las llamadas van a la misma extensión

Megabyte,

te paso la información de una de las troncales. Está configurada para que una llamada vaya al IVR y después a una cola.

== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
-- Executing [s@from-pstn:1] Set("SIP/8780028792-0a1a1148", "__FROM_DID=s") in new stack
-- Executing [s@from-pstn:2] Gosub("SIP/8780028792-0a1a1148", "app-blacklist-check|s|1") in new stack
-- Executing [s@app-blacklist-check:1] LookupBlacklist("SIP/8780028792-0a1a1148", "") in new stack
-- Executing [s@app-blacklist-check:2] GotoIf("SIP/8780028792-0a1a1148", "0?blacklisted") in new stack
-- Executing [s@app-blacklist-check:3] Return("SIP/8780028792-0a1a1148", "") in new stack
-- Executing [s@from-pstn:3] ExecIf("SIP/8780028792-0a1a1148", "1 |Set|CALLERID(name)=968838422") in new stack
-- Executing [s@from-pstn:4] Ringing("SIP/8780028792-0a1a1148", "") in new stack
-- Executing [s@from-pstn:5] Set("SIP/8780028792-0a1a1148", "__CALLINGPRES_SV=allowed_not_screened") in new stack
-- Executing [s@from-pstn:6] SetCallerPres("SIP/8780028792-0a1a1148", "allowed_not_screened") in new stack
-- Executing [s@from-pstn:7] Goto("SIP/8780028792-0a1a1148", "ivr-3|s|1") in new stack
-- Goto (ivr-3,s,1)
-- Executing [s@ivr-3:1] Set("SIP/8780028792-0a1a1148", "MSG=custom/BienvenidaTSP") in new stack
-- Executing [s@ivr-3:2] Set("SIP/8780028792-0a1a1148", "LOOPCOUNT=0") in new stack
-- Executing [s@ivr-3:3] Set("SIP/8780028792-0a1a1148", "__DIR-CONTEXT=") in new stack
-- Executing [s@ivr-3:4] Set("SIP/8780028792-0a1a1148", "_IVR_CONTEXT_ivr-3=") in new stack
-- Executing [s@ivr-3:5] Set("SIP/8780028792-0a1a1148", "_IVR_CONTEXT=ivr-3") in new stack
-- Executing [s@ivr-3:6] GotoIf("SIP/8780028792-0a1a1148", "0?begin") in new stack
-- Executing [s@ivr-3:7] Answer("SIP/8780028792-0a1a1148", "") in new stack
-- Executing [s@ivr-3:8] Wait("SIP/8780028792-0a1a1148", "1") in new stack
-- Executing [s@ivr-3:9] Set("SIP/8780028792-0a1a1148", "TIMEOUT(digit)=3") in new stack
-- Digit timeout set to 3
-- Executing [s@ivr-3:10] Set("SIP/8780028792-0a1a1148", "TIMEOUT(response)=0") in new stack
-- Response timeout set to 0
-- Executing [s@ivr-3:11] Set("SIP/8780028792-0a1a1148", "__IVR_RETVM=") in new stack
-- Executing [s@ivr-3:12] ExecIf("SIP/8780028792-0a1a1148", "1|Background|custom/BienvenidaTSP") in new stack
-- <SIP/8780028792-0a1a1148> Playing 'custom/BienvenidaTSP' (language 'en')
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
-- Executing [s@ivr-3:13] WaitExten("SIP/8780028792-0a1a1148", "|") in new stack
-- Timeout on SIP/8780028792-0a1a1148, going to 't'
-- Executing [t@ivr-3:1] DBdel("SIP/8780028792-0a1a1148", "") in new stack
-- Executing [t@ivr-3:2] Set("SIP/8780028792-0a1a1148", "__NODEST=") in new stack
-- Executing [t@ivr-3:3] Goto("SIP/8780028792-0a1a1148", "ext-queues|700|1") in new stack
-- Goto (ext-queues,700,1)
-- Executing [700@ext-queues:1] Macro("SIP/8780028792-0a1a1148", "user-callerid|") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/8780028792-0a1a1148", "AMPUSER=968838422") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/8780028792-0a1a1148", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/8780028792-0a1a1148", "1|Set|REALCALLERIDNUM=968838422") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/8780028792-0a1a1148", "AMPUSER=") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/8780028792-0a1a1148", "AMPUSERCIDNAME=") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/8780028792-0a1a1148", "1?report") in new stack
-- Goto (macro-user-callerid,s,11)
-- Executing [s@macro-user-callerid:11] GotoIf("SIP/8780028792-0a1a1148", "0?continue") in new stack
-- Executing [s@macro-user-callerid:12] Set("SIP/8780028792-0a1a1148", "__TTL=64") in new stack
-- Executing [s@macro-user-callerid:13] GotoIf("SIP/8780028792-0a1a1148", "1?continue") in new stack
-- Goto (macro-user-callerid,s,20)
-- Executing [s@macro-user-callerid:20] NoOp("SIP/8780028792-0a1a1148", "Using CallerID "968838422" <968838422>") in new stack
-- Executing [700@ext-queues:2] Answer("SIP/8780028792-0a1a1148", "") in new stack
-- Executing [700@ext-queues:3] Set("SIP/8780028792-0a1a1148", "__BLKVM_OVERRIDE=BLKVM/700/SIP/8780028792-0a1a1148") in new stack
-- Executing [700@ext-queues:4] Set("SIP/8780028792-0a1a1148", "__BLKVM_BASE=700") in new stack
-- Executing [700@ext-queues:5] Set("SIP/8780028792-0a1a1148", "DB(BLKVM/700/SIP/8780028792-0a1a1148)=TRUE") in new stack
-- Executing [700@ext-queues:6] ExecIf("SIP/8780028792-0a1a1148", "1|Set|_DIAL_OPTIONS=trTWM(auto-blkvm)") in new stack
-- Executing [700@ext-queues:7] Set("SIP/8780028792-0a1a1148", "__NODEST=700") in new stack
-- Executing [700@ext-queues:8] GotoIf("SIP/8780028792-0a1a1148", "1?REPCID") in new stack
-- Goto (ext-queues,700,13)
-- Executing [700@ext-queues:13] NoOp("SIP/8780028792-0a1a1148", "CALLERID(name) is 968838422") in new stack
-- Executing [700@ext-queues:14] Set("SIP/8780028792-0a1a1148", "_RGPREFIX=700") in new stack
-- Executing [700@ext-queues:15] Set("SIP/8780028792-0a1a1148", "CALLERID(name)=700968838422") in new stack
-- Executing [700@ext-queues:16] Set("SIP/8780028792-0a1a1148", "MONITOR_FILENAME=/var/spool/asterisk/monitor/q700-20090831-164722-1251730034.24") in new stack
-- Executing [700@ext-queues:17] Set("SIP/8780028792-0a1a1148", "__MOHCLASS=default") in new stack
-- Executing [700@ext-queues:18] Queue("SIP/8780028792-0a1a1148", "700|t||custom/TSP") in new stack
-- Started music on hold, class 'default', on SIP/8780028792-0a1a1148
-- Executing [100@from-internal:1] Set("Local/100@from-internal-d0f5,2", "__RINGTIMER=1") in new stack
-- Executing [100@from-internal:2] Macro("Local/100@from-internal-d0f5,2", "exten-vm|novm|100") in new stack
-- Executing [s@macro-exten-vm:1] Macro("Local/100@from-internal-d0f5,2", "user-callerid") in new stack
-- Executing [s@macro-user-callerid:1] Set("Local/100@from-internal-d0f5,2", "AMPUSER=968838422") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("Local/100@from-internal-d0f5,2", "1?report") in new stack
-- Goto (macro-user-callerid,s,11)
-- Executing [s@macro-user-callerid:11] GotoIf("Local/100@from-internal-d0f5,2", "0?continue") in new stack
-- Executing [s@macro-user-callerid:12] Set("Local/100@from-internal-d0f5,2", "__TTL=63") in new stack
-- Executing [s@macro-user-callerid:13] GotoIf("Local/100@from-internal-d0f5,2", "1?continue") in new stack
-- Goto (macro-user-callerid,s,20)
-- Executing [s@macro-user-callerid:20] NoOp("Local/100@from-internal-d0f5,2", "Using CallerID "700968838422" <968838422>") in new stack
-- Executing [s@macro-exten-vm:2] Set("Local/100@from-internal-d0f5,2", "RingGroupMethod=none") in new stack
-- Executing [s@macro-exten-vm:3] Set("Local/100@from-internal-d0f5,2", "VMBOX=novm") in new stack
-- Executing [s@macro-exten-vm:4] Set("Local/100@from-internal-d0f5,2", "EXTTOCALL=100") in new stack
-- Executing [s@macro-exten-vm:5] Set("Local/100@from-internal-d0f5,2", "CFUEXT=") in new stack
-- Executing [s@macro-exten-vm:6] Set("Local/100@from-internal-d0f5,2", "CFBEXT=") in new stack
-- Executing [s@macro-exten-vm:7] Set("Local/100@from-internal-d0f5,2", "RT=""") in new stack
-- Executing [s@macro-exten-vm:8] Macro("Local/100@from-internal-d0f5,2", "record-enable|100|IN") in new stack
-- Executing [s@macro-record-enable:1] GotoIf("Local/100@from-internal-d0f5,2", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing [s@macro-record-enable:4] AGI("Local/100@from-internal-d0f5,2", "recordingcheck|20090831-164722|1251730042.26") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/recordingcheck
recordingcheck|20090831-164722|1251730042.26: Inbound recording not enabled
-- AGI Script recordingcheck completed, returning 0
-- Executing [s@macro-record-enable:5] MacroExit("Local/100@from-internal-d0f5,2", "") in new stack
-- Executing [s@macro-exten-vm:9] Macro("Local/100@from-internal-d0f5,2", "dial||trTWM(auto-blkvm)|100") in new stack
-- Executing [s@macro-dial:1] GotoIf("Local/100@from-internal-d0f5,2", "0?dial") in new stack
-- Executing [s@macro-dial:2] SetMusicOnHold("Local/100@from-internal-d0f5,2", "default") in new stack
-- Executing [s@macro-dial:3] AGI("Local/100@from-internal-d0f5,2", "dialparties.agi") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/dialparties.agi
dialparties.agi: Starting New Dialparties.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
dialparties.agi: Caller ID name is '700968838422' number is '968838422'
dialparties.agi: Methodology of ring is 'none'
-- dialparties.agi: Added extension 100 to extension map
-- dialparties.agi: Extension 100 cf is disabled
-- dialparties.agi: Extension 100 do not disturb is disabled
-- dialparties.agi: dbset CALLTRACE/100 to 968838422
-- dialparties.agi: Filtered ARG3: 100
== Manager 'admin' logged off from 127.0.0.1
-- AGI Script dialparties.agi completed, returning 0
-- Executing [s@macro-dial:7] Dial("Local/100@from-internal-d0f5,2", "SIP/100||trTWM(auto-blkvm)") in new stack
-- Called 100LI>
-- Local/100@from-internal-d0f5,1 is ringing
-- SIP/100-0a1a5200 is ringing
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
-- Stopped music on hold on SIP/8780028792-0a1a1148
== Spawn extension (ext-queues, 700, 18) exited non-zero on 'SIP/8780028792-0a1a1148'
== Spawn extension (macro-dial, s, 7) exited non-zero on 'Local/100@from-internal-d0f5,2' in macro 'dial'
== Spawn extension (macro-exten-vm, s, 9) exited non-zero on 'Local/100@from-internal-d0f5,2' in macro 'exten-vm'
== Spawn extension (from-internal, 100, 2) exited non-zero on 'Local/100@from-internal-d0f5,2'
-- Executing [h@macro-dial:1] Macro("Local/100@from-internal-d0f5,2", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("Local/100@from-internal-d0f5,2", "w") in new stack
-- Executing [s@macro-hangupcall:2] NoCDR("Local/100@from-internal-d0f5,2", "") in new stack
-- Executing [s@macro-hangupcall:3] GotoIf("Local/100@from-internal-d0f5,2", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] GotoIf("Local/100@from-internal-d0f5,2", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] GotoIf("Local/100@from-internal-d0f5,2", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] Hangup("Local/100@from-internal-d0f5,2", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'Local/100@from-internal-d0f5,2' in macro 'hangupcall'
== Spawn extension (macro-dial, h, 1) exited non-zero on 'Local/100@from-internal-d0f5,2'
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1

En un par de minutos te paso la de la otra línea, que no tiene ningún tipo de desvío y debería entrar directamente a otra extensión.
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#15
Re:Todas las llamadas van a la misma extensión

En la primera troncal (la información que te he dado de asterisk)tengo el DID NUMBER en blanco para que puedan entrar las llamadas, por lo que "absorbe" cualquier llamada que se dirija a otras troncales, por lo que la entrada es la misma que la anterior.
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#16
Re:Todas las llamadas van a la misma extensión

NO es cuestion de que DID le asignes, todo va a depender de lo que tu proveedor te envie. en el ejemplo que me envistae el proveedor te esta enviando la extension especial "s", esto es como si fuera un tronco analogo, para poder discriminar por DID de entrada tu proveedor debe ser capaz de enviarte el numero o algo que distinga cada DID no la extension "s".
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#17
Re:Todas las llamadas van a la misma extensión

Entonces es algo que debería solicitar a mi proveedor??

¿Le digo que me envíe el número en vez de esa extensión especial "s"?
 

Megabyte

Joined
Mar 28, 2009
Messages
327
Likes
0
Points
0
#18
Re:Todas las llamadas van a la misma extensión

Preguntale eso mismo, si el puede enviarte el numero en lugar de la extension "s".
 

jaystb

Joined
May 25, 2009
Messages
139
Likes
0
Points
16
#19
Re:Todas las llamadas van a la misma extensión

De todas formas, si el DID NUMBER de la ruta entrante lo dejo en blanco, ¿cómo puedo dirigir cada troncal a una extensión o a una cola?
 

gamba47

Joined
May 28, 2009
Messages
595
Likes
0
Points
0
#20
Re:Todas las llamadas van a la misma extensión

jaystb said:
De todas formas, si el DID NUMBER de la ruta entrante lo dejo en blanco, ¿cómo puedo dirigir cada troncal a una extensión o a una cola?
No hay forma de hacerlo sin poder discriminar de donde viene la llamada.

Porque ? porque vos tenes que especificar de donde viene y decir a donde va (a que interno o ivr va).

Te falta darle mas informacion a elastix y sin ella no podes hacer nada, que proveedor tenes ? o es un ATA con FXO ?

gamba47
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,886
Members
17,563
Latest member
dineshr
Top