The server can not locate the IP phone

Roshdy

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Apr 12, 2009
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#1
I have Elastix server with real IP, 2 IP phones and 1 FXS extension
The system is working properly inside one LAN

I tried the IP phones in another LAN(in the internet), it registers and call properly but does not receive calls
I connected the IP phone with real IP in the other LAN it works properly.
I removed the multi nat from the router in the site which the phone is, it works properly on virtual IPs

How can I solve this problem

I want the server to locate the IP phone if it logs using virtual IP from another LAN which works based on multi nat to use real IPs
 

asepulveda

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Jun 23, 2008
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#2
You need to take a look to your sip_nat.conf file, your server is behind a NAT??
 

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