the records don't show up in monitoring section

Discussion in 'General' started by unikbit, Oct 20, 2009.

  1. unikbit

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    hello,

    Elastix ver 1.5.2-2
    For recording I,m using extention always record
    For the date of 20 oct the system show in the status bar 115 records but don't show any records.

    If I press Next at the at 3td page appear records.

    Is this a bug in this vertion?
    Picture attached

    Thanks
    Virtual Assistant
     
  2. unikbit

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  3. tristan

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    Hello, i've got a similar problem, except that i've got nothing in the status bar !

    When i am logged as admin, I can see all the records, status bar is ok.

    I've created a simple user who can only see the monitoring, and this user can see nothing (no display and no status bar).

    Any Idea ?

    Thanks,

    Tristan. [​IMG]
     
  4. dwells

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    Tristan, Removing privilage removes available tabs to select from. If that user ONLY has Monitoring and from the screen shot it does, then I think it's ok. Give more permissions to the user if you want them to be able to see more.

    As for why monitors/recordings don't show up, I'm not sure, I too have issues with it.
    Using Elastix 1.6-7.
     
  5. dwells

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    Well I solved my problems...

    In admin I can see everything...that's as it should be.

    in Extension User, I couldn't...I changed permissions, to include
    Voicemails
    Monitoring
    CDR Report *** I think this is what you need...
    Dashboard


    and I can see recordings etc..

    werkt 4 mi
     

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