Systen recording

mzorko

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Nov 11, 2008
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#1
When I want to record a masage and save it, the system displays an Error:
The Recorded File Does Not exists:
/tmp/223-ivrrecording.wav

make sure you uploaded or recorded a file with the entered extension
Can anybody advise me, what to do.??
 

jgutierrez

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Feb 28, 2008
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#2
Hi there,
I suppose that you have used the System Recording menu, if that is the case, you have two options:
1. Record it from your extenion:
Please enter your extension number here: your_ext
Then you will hear a beep
Start recording your message and hangup when you are done
If you want to review it, you should dial *99
If you wish to store it, just input a name into the "recording name box"
Click the save button
2. Upload a wav file with the following characteristics:
PCM Encoded
16 Bits
8000Hz
Mono
Find your file that meet those requirements
Click the upload button
Click the save button
 

mzorko

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#3
Hey, thanks for your help. But the problem was somwhere in elastix server. I have done everything like you described, but something went wrong. Next day I tried again and everything worked normally.
 

jgutierrez

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#4
ok, those are good news!
 

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