Systen recording

Discussion in 'General' started by mzorko, Dec 18, 2008.

  1. mzorko

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    When I want to record a masage and save it, the system displays an Error:
    The Recorded File Does Not exists:
    /tmp/223-ivrrecording.wav

    make sure you uploaded or recorded a file with the entered extension
    Can anybody advise me, what to do.??
     
  2. jgutierrez

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    Hi there,
    I suppose that you have used the System Recording menu, if that is the case, you have two options:
    1. Record it from your extenion:
    Please enter your extension number here: your_ext
    Then you will hear a beep
    Start recording your message and hangup when you are done
    If you want to review it, you should dial *99
    If you wish to store it, just input a name into the "recording name box"
    Click the save button
    2. Upload a wav file with the following characteristics:
    PCM Encoded
    16 Bits
    8000Hz
    Mono
    Find your file that meet those requirements
    Click the upload button
    Click the save button
     
  3. mzorko

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    Hey, thanks for your help. But the problem was somwhere in elastix server. I have done everything like you described, but something went wrong. Next day I tried again and everything worked normally.
     
  4. jgutierrez

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    ok, those are good news!
     

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