Strange problem with monitoring page

mikey

Joined
Oct 3, 2010
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#1
Hi all,

I'm newbie on Elastix 2 and I've got some problem with its monitoring page.

Here is my story,

I've set all incoming calls to be going to a specific queue
In that queue setting , there is a list of static agents including extensions and external numbers

For example,
Code:
8xxxxxxxxx,0 <= external number
8xxxxxxxxx,0 <= external number
8xxxxxxxxx,0 <= external number
100,0 <= extension
200,0 <= extension
I also have set all the call (incoming/outgoing) to be recorded to the system which should be shown in monitoring page.

The problem is if the calls (incoming/outgoing) are made from/to external numbers (i.e. 8xxxxxxxxxxs) the monitoring page does not show them but if they are made from/to extension (i.e. 100,200) the records will be correctly shown in the monitoring page.

I've check at /var/spool/asterisk/monitor too see if all records are stored in the system. The result is YES , all recording sound are just correctly stored there (including all records from/to external numbers).

Hence , I'm wondering why the monitor page does not show the calls made from/to external numbers even though they are already stored to the system.

Please guide me how to fix this.
I've been sticking with this for 2 days and still don't know how to work out.


Many thanks!
 

nana_MeDBeD

Joined
Jul 13, 2011
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#2
Hello. I have same problem. Did you find solution ?
 

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