static agents from Queue - are not real static

Discussion in 'General' started by unikbit, Dec 28, 2008.

  1. unikbit

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    Hello,

    I have created a Queue and at static agents field I have included 2 agents:

    A3001,0
    A3000,0

    So when an agent log in using Xlite the system should send the calls to these agents, but it didn't.

    So if I want the agent to receive the calls they have to call <queue number>* to log in the queue.

    I should do other configs to work this option? Because I want to use more queue and the system to log in them to these queues.

    Thanks
     
  2. unikbit

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    3001
    3000

    are extentions in the system, when a agent log in with xlite I mean he login with his extention.

    Thanks
     

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