Sound problem

LCDVLLuis

Joined
Sep 29, 2009
Messages
3
Likes
0
Points
0
#1
have an Elastix server in an office and the router must port forward according to the manuals in remote extensions, so in Mark with the number once the extension is not available.
 

Mirko87

Joined
Oct 20, 2008
Messages
128
Likes
0
Points
0
#2
I don't understand you so much...

Your problem is the Remote Extension?
What protocol do you use with that Extension?
What's the results of (sip show peers or iax2 show peers)?

Regards,

Mirko
 

LCDVLLuis

Joined
Sep 29, 2009
Messages
3
Likes
0
Points
0
#3
Hi Mirko87

Tks for your quick answer

Yes my problem is with all my external extensions. My internal extensions work fine (can do calls accept calls, even internal calls between extensions) The problem is with external extensions:

My office router is an ASUS with port 5060 open to my internal IP from elastix server and with ports 10000-20000 forwarded too.

In my remote office I have an Linksys router and two Linksys SPA921 phones. I
 

dicko

Joined
Oct 24, 2008
Messages
4,099
Likes
0
Points
0
#4
It looks like the typical double nat problem, unfortunately there is now one answer as there are numerous types of NPAT and each needs to be able to traverse all RTP and SIP signaling correctly. I quick fix might be to use ports other than 5060 for each of the SPA's (and expand your forwarding rules to suit) the audio then might or might work also, depending on how you set up each router, particularly the remote office router.
 

mauroesteves

Joined
Sep 29, 2009
Messages
6
Likes
0
Points
0
#5
Wellllll it turns out to be a missing configuration in sip_nat.conf. AS it was missing asterisk didn't know what was my wan/lan networks.
It work fine now! at least with one linksys SPA-921 each one at a remote location.
I'll post tomorrow with the two phones in the same remote location.
cheers
Mauro
 

LCDVLLuis

Joined
Sep 29, 2009
Messages
3
Likes
0
Points
0
#6
Solved. Thanks, the file has been edited sip_nat.conf and works perfectly
 

voipmart

Joined
Dec 15, 2009
Messages
11
Likes
0
Points
0
#7
Dear LCDVLLuis,

I had this problem now, could you tell me how to solve this problem ?
And please show your sip_nat.conf file and port forwarding if possible,

Thank in advance,

Steven.
 

danardf

Joined
Dec 3, 2007
Messages
8,069
Likes
10
Points
88
#8
Hi.

To the problem sip_nat.conf, you have lots of example into the forum!

sip_nat.conf (With static public IP)
  • externip=your_ip_public
    localnet=192.168.1.0/255.255.255.0 (your local network)

sip_nat.conf ( With a dynamic IP "DynDNS" )
  • externhost=your_domain_dyndns
    localnet=192.168.1.0/255.255.255.0 (your local network)

The server name must be the same name that your external domain.
  • If your domain is elastix.homeip.net, your elastix server must be elastix.homeip.net

Put nat=yes on each remote extension.

Port forward:
Sip - 5060 - UDP or UDP/TCP
RTP - 10000 to 20000 - UDP
IAX2 - 4569 - UDP/TCP

Regards
 

voipmart

Joined
Dec 15, 2009
Messages
11
Likes
0
Points
0
#9
Dear danardf,

Actually, we implementing the project now. But we had the problem now.
Could u support us in this urgent case? Do u have IM (Yahoo, Skype, Gtalk) ?
I really want to talk with you as soon as possible.

My YahooIM: voipmart
My Skype: voipmart.vn
Email: seo@voipmart.vn

Your sincerely,

Steven.
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,887
Members
17,565
Latest member
omarmenichetti
Top