Some code to answer the call from other extensions

Cetalfio

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Feb 6, 2010
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#1
Hi, in my office we have Elastix with 8 extensions, one ring group (100 and 101 ext.) and inbound route has destination to this ring group. But there is a way to digit some code from other extensions to answer incoming call when 100 and 101 ext. are not in the office such as when they are out for lunch without having to change the settings to Elastix?

Cetalfio
 

jgibson

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Dec 29, 2008
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#2
I believe what you are looking for is pickup group or directed pickup. I have not set either of them up. I know you set the pickup group under the individual extension. I think the code is ** but I could be wrong.
 

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