Show on Cisco IP phone if a user is on a queue?

Discussion in 'General' started by oshkosh, Jul 27, 2010.

  1. oshkosh

    Jul 27, 2010
    Likes Received:
    Hey everyone. Running Elastix and I have Cisco 7960G IP phones. We have one queue set up for sales. Right now users have to type a code to join and leave the queue. In our previous phone system, users would just press a soft key on their phone saying Check In, or Check Out, and then Available or Not Available.

    Is there any way to have the Cisco phone show some sort of notification if they're signed into the queue or not? No one ever remembers to sign out of it when they go home at night, or on lunch since you can't tell if you're in or not. Thanks!

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