Shared Line Appearances

thorpe5278

Joined
Jan 10, 2010
Messages
50
Likes
0
Points
0
#1
Does anyone know how to setup Shared Line Appearances on Elastix. We have the Polycom IP335 and IP550 phones.
 

galaxy

Joined
Jun 22, 2010
Messages
42
Likes
0
Points
0
#2
I'm actually working on the same problem and have a few posts about this in the Newbie area. It appears you need to do some manual tweaking of config files on the Asterisk side. To me, that's all clear. Take a look at this post where you modify sla.conf, zapata.conf and sip.conf.

See: http://www.asterisk.org/node/48342

The problem I'm having is on the Polycom side. For 3 trunks, there's 4 extensions which determine what Asterisk does with the incoming request. There's one for each trunk (for the line button they press), and one for when they just pick up the handset without selecting a line button. I'm not sure how to add that to the Polycom phone configuration.
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,886
Members
17,563
Latest member
dineshr
Top