Server stuck on NIGHT when DAY/NIGHT mode is used

Discussion in 'General' started by yesmat, Nov 9, 2009.

  1. yesmat

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    Hi,

    I have a server running elastix 1.5.2 with main office number routed to DAY/NIGHT mode. In DAY time calls go to IVR1, if it is night time calls go to IVR2.

    The DAY/NIGHT is referencing a time group with Mon-Fri 8:00-17:00.

    Every morning past 8:00am the server doesn't automatically shift to DAY mode, it sticks to Night mode untill I change that manually. But the server changes to night mode immediately after 17:00.

    Any ideas? do i have to create a second time condition and call it "outside_working_hours" and set the time limits there?

    Or maybe I should set the working_hours time group to look like this instead 8:00-5:00..

    any ideas?
     
  2. yesmat

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    How stupid of me, solved.
     
  3. AziUK

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    So how did you resolve ? Am I missing something simple here ?
     

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