Server stuck on NIGHT when DAY/NIGHT mode is used

yesmat

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Mar 16, 2009
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#1
Hi,

I have a server running elastix 1.5.2 with main office number routed to DAY/NIGHT mode. In DAY time calls go to IVR1, if it is night time calls go to IVR2.

The DAY/NIGHT is referencing a time group with Mon-Fri 8:00-17:00.

Every morning past 8:00am the server doesn't automatically shift to DAY mode, it sticks to Night mode untill I change that manually. But the server changes to night mode immediately after 17:00.

Any ideas? do i have to create a second time condition and call it "outside_working_hours" and set the time limits there?

Or maybe I should set the working_hours time group to look like this instead 8:00-5:00..

any ideas?
 

yesmat

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#2
How stupid of me, solved.
 

AziUK

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#3
So how did you resolve ? Am I missing something simple here ?
 

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