Hello, We are trying to figure out a way to give visual indication that DND is on/off to the end user on their Polycom IP560s. We have remapped the native DND button on the phone to dial *76 which toggles the server-side DND on/off. This allows our receptionist to have visual indication of who is available or not via iSymphony. However, the end user has no indication of what state his/her phone is in. Is there a way to trigger a lamp or some other screen indication of what state the phone is in? Out of the box the Polycom DND button gives a nice display on the screen that DND is active. However, that is only on the phone side and does not actually tell the system that the extension is in DND. That will not work for our receptionist/iSymphony setup. Any help would be appreciated. Regards.