Saving contacts on incoming calls on call center

sepak

Joined
Mar 30, 2011
Messages
5
Likes
0
Points
0
#1
Hello,

Kindly advice how i can save calls on incoming calls.

If it were a standard call vtiger works well, incoming calls popup and i can save them and even know the incoming caller.

The call center console however, does not popup the calls in vtiger -am therefore wondering how I can save caller details and have them retrieved when a call from them comes in.

Thanks,


Sepak
 

fmvillares

Joined
Sep 8, 2007
Messages
1,785
Likes
0
Points
0
#2
with a professional software that can do this for you...for example sugar crm pro evolution call center, queuemetrics..dial applet....all paid...
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,887
Members
17,565
Latest member
omarmenichetti
Top