Ring group extension doesn't ring after hangup

snecklifter

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Aug 10, 2010
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#1
Hi folks,

I have three Linksys SPA 942 telephones in a ring group running on Elastix 1.6.
If a call comes in whilst one extension is on a call and that extension then hangs up, the ringing call is not sent to that extension.

I cannot see how to configure this (yet it was working in a previous version of Elastix).

Any help greatly appreciated.

Regards
 

dicko

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Oct 24, 2008
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#2
Perhaps you need to allow call waiting on these extensions, check tyhat "skip busy agents" is not checked on the RG.
 

snecklifter

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#3
You sir, are a star.

Thank you.
 

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