return call to centeral ext

shlomi

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Jan 7, 2009
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#1
hi,
i have elastix 1.4

and i want to do some basic operation and i dont know where to look

when i am answer incoming call and transfer it to ext and the guy is not in is desk i want the call
return to me after 9 rings or 30 sec

today the call just Disconnects or Disappeared
please help
 

shlomi

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Jan 7, 2009
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#2
plz some one
 

alang

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Mar 19, 2008
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#3
Do you have tried another way for transfer, which called "Attended transfer" , one of built-in feature on Elastix.

Just press *2 followed by target extension.
 

ramoncio

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May 12, 2010
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#4
A better solution is to create a ring group for each extension, and the caller will hear music on hold until the call is sent back to the operator when there is no answer. Then transfer the call to the ringroup number, not the extension number.
 

ramoncio

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#5
Also you must know that asterisk 1.4 had some issues and wasn't ready for production. There is no 1.4 stable version.
You should install version 1.5.2.
 

shlomi

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#6
i canot use followme to ext
and when i transfer to ext and it is not asnwering send it back to the oparetor

i use the snom 320 phone and transfer with the button build in
so i canot use someting else the users will kill me
 

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