reports for call duration are wrong

unikbit

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Oct 5, 2008
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#1
Hello,

I have did some test about the duration field in CDR report.
By example a 30 sec call is reported as a 112 sec call.
I have configured the Billing module to be able to send to my clients the telco costs, but is far from reality.

Please let me know if is a bug or need some settings.

Thanks,
Silviu
 

rafael

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May 14, 2007
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#2
As far as I know the time start running when the other side give you back the first ring.

regards,

rafael
 

unikbit

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#3
Hi Rafael,

I have noticed the time is counting from the first ring.
How I can get reports for the time talked? To be able to get real reports on talked time?

Thanks,
Silviu
 

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