Repeated unable to authenticate

fgalvan

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#1
I'm not sure if this has been asked before, but I tried searching and couldn't find anything. In /var/log/asterisk/full I keep getting the following:

[Apr 6 13:00:41] VERBOSE[32762] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:00:41] VERBOSE[32762] logger.c: Found
[Apr 6 13:00:41] VERBOSE[32762] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:00:41] VERBOSE[32762] logger.c: Found
[Apr 6 13:00:41] VERBOSE[32762] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:00:41] VERBOSE[32762] logger.c: Found
[Apr 6 13:00:41] VERBOSE[32762] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:00:43] VERBOSE[32762] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:00:44] VERBOSE[310] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
[Apr 6 13:00:49] VERBOSE[311] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:00:49] VERBOSE[311] logger.c: Found
[Apr 6 13:00:49] VERBOSE[311] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:00:49] VERBOSE[311] logger.c: Found
[Apr 6 13:00:49] VERBOSE[311] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:00:49] VERBOSE[311] logger.c: Found
[Apr 6 13:00:49] VERBOSE[311] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:00:49] VERBOSE[313] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
[Apr 6 13:00:50] VERBOSE[311] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:00:54] VERBOSE[320] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
[Apr 6 13:00:56] VERBOSE[321] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:00:56] VERBOSE[321] logger.c: Found
[Apr 6 13:00:56] VERBOSE[321] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:00:56] VERBOSE[321] logger.c: Found
[Apr 6 13:00:56] VERBOSE[321] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:00:56] VERBOSE[321] logger.c: Found
[Apr 6 13:00:56] VERBOSE[321] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:00:57] VERBOSE[323] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:00:57] VERBOSE[323] logger.c: Found
[Apr 6 13:00:57] VERBOSE[323] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:00:57] VERBOSE[323] logger.c: Found
[Apr 6 13:00:57] VERBOSE[323] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:00:57] VERBOSE[323] logger.c: Found
[Apr 6 13:00:57] VERBOSE[323] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:00:57] VERBOSE[323] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:00:57] VERBOSE[321] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:00:59] VERBOSE[330] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
[Apr 6 13:01:03] VERBOSE[336] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:01:03] VERBOSE[336] logger.c: Found
[Apr 6 13:01:03] VERBOSE[336] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:01:03] VERBOSE[336] logger.c: Found
[Apr 6 13:01:03] VERBOSE[336] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:01:03] VERBOSE[336] logger.c: Found
[Apr 6 13:01:03] VERBOSE[336] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:01:04] VERBOSE[338] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
[Apr 6 13:01:04] VERBOSE[336] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:01:07] VERBOSE[345] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:01:07] VERBOSE[345] logger.c: Found
[Apr 6 13:01:07] VERBOSE[345] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:01:07] VERBOSE[345] logger.c: Found
[Apr 6 13:01:07] VERBOSE[345] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:01:07] VERBOSE[345] logger.c: Found
[Apr 6 13:01:07] VERBOSE[345] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:01:07] VERBOSE[345] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:01:09] VERBOSE[348] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
[Apr 6 13:01:10] VERBOSE[349] logger.c: == Parsing '/etc/asterisk/manager.conf': [Apr 6 13:01:10] VERBOSE[349] logger.c: Found
[Apr 6 13:01:10] VERBOSE[349] logger.c: == Parsing '/etc/asterisk/manager_additional.conf': [Apr 6 13:01:10] VERBOSE[349] logger.c: Found
[Apr 6 13:01:10] VERBOSE[349] logger.c: == Parsing '/etc/asterisk/manager_custom.conf': [Apr 6 13:01:10] VERBOSE[349] logger.c: Found
[Apr 6 13:01:10] VERBOSE[349] logger.c: == Manager 'admin' logged on from 127.0.0.1
[Apr 6 13:01:12] VERBOSE[349] logger.c: == Manager 'admin' logged off from 127.0.0.1
[Apr 6 13:01:14] VERBOSE[357] logger.c: == Connect attempt from '127.0.0.1' unable to authenticate
Why is this and what can I do to fix this?
 

fgalvan

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#2
Ok, fixed it. Had to change /etc/asterisk/manager.conf to:

general]
enabled = yes
port = 5038
;bindaddr = 0.0.0.0
bindaddr = 127.0.0.1
 

uc_wt

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Apr 28, 2009
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#3
hi,

I am using elastix 1.5 with call center 1.5. I configured an extension 3000.
when my agent try to login thru agent console, i am getting a call in my xlite (showing call from UNKNOWN) hour glass keeps showing on the agent console page.

As you said I have changed my manager.conf as
general]
enabled = yes
port = 5038
;bindaddr = 0.0.0.0
bindaddr = 127.0.0.1

Please find my observations and help me on the same.


== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Spawn extension (from-internal, *88883000, 3) exited non-zero on 'SIP/3000-09cafbc8'
-- Executing [h@from-internal:1] Macro("SIP/3000-09cafbc8", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] ResetCDR("SIP/3000-09cafbc8", "w") in new stack
-- Executing [s@macro-hangupcall:2] NoCDR("SIP/3000-09cafbc8", "") in new stack
-- Executing [s@macro-hangupcall:3] GotoIf("SIP/3000-09cafbc8", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,6)
-- Executing [s@macro-hangupcall:6] GotoIf("SIP/3000-09cafbc8", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] GotoIf("SIP/3000-09cafbc8", "1?theend") in new stack
-- Goto (macro-hangupcall,s,11)
-- Executing [s@macro-hangupcall:11] Hangup("SIP/3000-09cafbc8", "") in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on 'SIP/3000-09cafbc8' in macro 'hangupcall'
== Spawn extension (from-internal, h, 1) exited non-zero on 'SIP/3000-09cafbc8'
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
elastix*CLI> agent show
3000 (priya) not logged in (musiconhold is 'default')
3006 (ashwini) not logged in (musiconhold is 'default')
2 agents configured [0 online , 2 offline]

== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
elastix*CLI> sip show peers
Name/username Host Dyn Nat ACL Port Status
3006 (Unspecified) D N 0 UNKNOWN
3002 (Unspecified) D N 0 UNKNOWN
3001 (Unspecified) D N 0 UNKNOWN
3000/3000 10.209.12.130 D N 48114 OK (101 ms)
4 sip peers [Monitored: 1 online, 3 offline Unmonitored: 0 online, 0 offline]
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Parsing '/etc/asterisk/manager_additional.conf': Found
== Parsing '/etc/asterisk/manager_custom.conf': Found
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1

thanks
uc_wt
 

jgutierrez

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