nobody didnt found the solution for this issue????????
i have the same problem...how to remove all rates because i have to spend 24 hours to remove 4000 rates one by one that i added to Rates List.
any help there...
You are struggling to remove when I am struggling to import.
Can you share you sample file that you used to import rate with me?
Or is there any tricks that I am missing? because I used the CSV tipe file and I keep getting and error.
Any specific order to follow?
You can email the file to me at email@example.com
to remove the rates i can give you one idea, install a virtual machine with elastix in your computer, access to the files with winscp, access to the folder ( var/www/db/rates.db ), and copy that file ( this is an empty rates file ), now enter to your production server with winscp again, copy your rates.db and make a security copy, later paste the empty file, normally it works, because in my first time i have the same problem, and i resolve by this way.
is there is any body who tested the laste one with erase rate.db from the db folder!? i dont want to lose the data, or that elastix dont work after it with the it's rate! so please notes if someone tested it!!
I know this thread is old but if someone got stuck like me just download the .php script and edit the first 5 or 6 lines according to ur system then just copy the file to ur var/www/html and run it from your browser http:// yourelastixserver/delete_ac.php .It should echo Deleted Successfully! http://forum.elastix.org/old_files/delete_ac.zip