Hi to all, i have 3 Polycom 320 phones that i wish to deploy remotely. I also have an elastix box where i created the extensions for these phones, Elastix version is 1.3-2. The way i have this setup is: i have 2 outbound trunks setup on this server, one is for all the extensions, and the other with a "9" prefix, is setup for the polycom phones, i setup the polycoms to tftp with no user nor password, manually in the phone's config. But still when i try to dial out i get a busy tone, i cannot dial the number first and then lift up the handset, as some of the user sugests in other threads, i can start dialing only if i lift the handset, or press the speaker button. I really appreciate any help on this as i have to deploy these phones by Thrusday. Thanks again for your help. Jaime Gonzalez.