remote phone problem

veritech

Joined
Jul 16, 2008
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#1
I just set up a new Elastix 2.0.3 server and have a problem with 1 remote extension.

The extension, an Aastra 51i can call out, but incoming calls rings at the phone, but you can't answer them.

I have set my remote nat settings in the Unembedded FreePBX->Tools->Asterisk SIP Settings.
my firewall has ports 443/TCP, 5060-5061/UDP, 10000-20000/UDP forwarded to the server.

I have tried softphones at other remote locations and have some Aastra 480i phone remote that work.

I am at a loss.
 

fmvillares

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Sep 8, 2007
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#2
network issue to that line only you have nat enabled in sip.conf? did you use a network sniffer to see the flow of rtp packets??
 

veritech

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#3
Nat is enabled in sip.conf. Other extensions are working remotly.

no I haven't used a network sniffer yet.

I can place calls on this phone, I just can't answer them. The incoming call rings, but I can't pickup the call, either by lifting the receiver or hitting speaker button.
 

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