Remote Login/Logout In Queues Via Cell Phone

aaslabs

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#1
We have a small call center that is used to taking calls after hours on their cell phones, and with our move to Elastix, we
 

dicko

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#2
There are a couple of posts that implement AgentcallbackLogin instead of Agentlogin on these forum.
 

raj

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#3
If you could please paste the link here?
 

dicko

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#4
Would you like me to come over to your place and type "agentcallbacklogin" into the "search forum" box for you? ;)
 

aaslabs

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#5
Lol, unlike Raj, I did do some searching on the forum itself and came back with some interesting results. I will say, it's pretty difficult to understand the process of allowing this, but I think I get the basic concept.

This is external, but when I did a broader search, this particular link made the most sense as far as implementation and overall concept...

http://hostseries.com/agentcallbacklogin-alternative/

We are running 1.6 for certain, and this seems like a decent workaround.
 

raj

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#6
dicko said:
Would you like me to come over to your place and type "agentcallbacklogin" into the "search forum" box for you? ;)

Thank you for the offer Dicko but no need for now as i copied from your post the bold part.

Thank you so much expert.
 

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