Remote Login/Logout In Queues Via Cell Phone

Discussion in 'General' started by aaslabs, May 2, 2009.

  1. aaslabs

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    We have a small call center that is used to taking calls after hours on their cell phones, and with our move to Elastix, we
     
  2. dicko

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    There are a couple of posts that implement AgentcallbackLogin instead of Agentlogin on these forum.
     
  3. raj

    raj

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    If you could please paste the link here?
     
  4. dicko

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    Would you like me to come over to your place and type "agentcallbacklogin" into the "search forum" box for you? ;)
     
  5. aaslabs

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    Lol, unlike Raj, I did do some searching on the forum itself and came back with some interesting results. I will say, it's pretty difficult to understand the process of allowing this, but I think I get the basic concept.

    This is external, but when I did a broader search, this particular link made the most sense as far as implementation and overall concept...

    http://hostseries.com/agentcallbacklogin-alternative/

    We are running 1.6 for certain, and this seems like a decent workaround.
     
  6. raj

    raj

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    Thank you for the offer Dicko but no need for now as i copied from your post the bold part.

    Thank you so much expert.
     

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