Redial to Busy Extension

lionrico

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Nov 24, 2009
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#1
Dear Sirs,

My name is Richard and I am new to Elastix but have quite some experience in the Telephony world. I have installed and configured the software and now testing some features:

Title: Redial functionality if dialed extension busy

Condition: I have installed Elastix 1.6 and created several extensions

Frequency of the problem: always

Expected Response: When an extension A(ZAP, SIP)dials an extension B and hears the busy tone,
he should be able to dial a feature code or press a key so when the called
party B is free again some sort of notification occurs on set A advising
him that extension B is free should he wish to dial it now.

Actions: I have searched in the Forums for similar scenario. One person mentioned the
issue but got no reply. I searched the Feature Codes section but also didn't
find the solution there. I did not go into Dial Plan writing yet so am not sure
if the answer is there.

Actual Response: I can not find the requested feature

Any help would be much appreciated

thanks
 

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