Redial to Busy Extension

Discussion in 'General' started by lionrico, Nov 27, 2009.

  1. lionrico

    Joined:
    Nov 24, 2009
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    Dear Sirs,

    My name is Richard and I am new to Elastix but have quite some experience in the Telephony world. I have installed and configured the software and now testing some features:

    Title: Redial functionality if dialed extension busy

    Condition: I have installed Elastix 1.6 and created several extensions

    Frequency of the problem: always

    Expected Response: When an extension A(ZAP, SIP)dials an extension B and hears the busy tone,
    he should be able to dial a feature code or press a key so when the called
    party B is free again some sort of notification occurs on set A advising
    him that extension B is free should he wish to dial it now.

    Actions: I have searched in the Forums for similar scenario. One person mentioned the
    issue but got no reply. I searched the Feature Codes section but also didn't
    find the solution there. I did not go into Dial Plan writing yet so am not sure
    if the answer is there.

    Actual Response: I can not find the requested feature

    Any help would be much appreciated

    thanks
     

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