Recordings / Daily Flight Information Recording

Discussion in 'General' started by jeffik, Feb 20, 2009.

  1. jeffik

    Feb 17, 2009
    Likes Received:
    Hi All.

    I am running a call center for an airline. One of the functions we have here is daily flight information recording in a scenario where a customer calls a predefined number they are presented with a greeting and then the IVR guides to call to specific flighs in directions (ie. For flights From A to B press 1, For flights from B to A press 2) of origin and destination. Then they hit a recording (updated daily) with flight status and time of departure/arrival. My question is, do you know of any available solution so that this can be recorded and rerecorded seamlessly from a telephone set or maybe a web interface to a specific and predefined recording without the need to change the configuration on Asterisk each and every day after the recording was made.

    I must stress that this is quite urgent for me so your prompt input will be highly appreciated.

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