"Rate Applied" always picks up default rate.

premanand

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Sep 10, 2009
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#1
Hi,
in Elastix > Reports > Billing > Rates
i have setup rate with prefix as 319
but when i dial a 319 number the "Rate Applied" is the default rate.
is there some other setting i am missing.

I want to bill 319 with different rate than default.

pls help
Thanks
Prem
 

amaDigital

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Jan 6, 2017
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#2
Me too, anyone know how to resolve this.
 

mstopkey

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Mar 4, 2009
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#3
Maybe prefix with 1 or +1 or 9 if required by carrier? I would check CDR's for the call, see the dial action to carrier, then try match in the rate prefix. (I am just now starting to use billing myself so not yet familiar with how it works). Just a thought.
 

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