queues with linear ring strategy

Discussion in 'General' started by lobster40, Apr 22, 2010.

  1. lobster40

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    Hi2all.
    I'm trying to get working queues, with external phone numbers as static agents.
    I choose ring strategy linear for queue and expect that phones willbe ringing one by one.

    But phones are ringing together:(

    I change external phone numbers on internal extensions, but they ringing together too:(

    Elastix version 1.6.2-1, Freepbx 2.7.0.2 is up to date.

    I had already reinstall queues module. But problem still exists.

    What additional info you need to help me find the root of problem?

    Thanks
     
  2. rafael

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    can you please send the logs? It might be bug, if so should be reported in http://bugs.elastix.org

    regards,

    rafael
     
  3. lobster40

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    Before sending an log files I want to ask another question (probaly bug is in my genetic code:)

    I reinstall Elastix(Elastix-1.6.0-i386-bin-29Oct2009.iso) and perfrom elastix update, freepbx update to 2.7 , and asterisk update.

    Now I have
    elastix 1.6.12
    freepbx 2.7
    asterisk 1.4.30

    I can see string "linear strategy" for queues- but it doesnot work.

    *cli> queues show default
    -ring strategy ringall

    I created queue with strategy linear name = 654321

    *cli> queues show 654321
    -ring strategy ringall

    Code:
    [656565]
    announce-frequency=0
    announce-holdtime=no
    autofill=no
    eventmemberstatus=no
    eventwhencalled=no
    joinempty=yes
    leavewhenempty=no
    maxlen=0
    periodic-announce-frequency=0
    queue-callswaiting=silence/1
    queue-thereare=silence/1
    queue-youarenext=silence/1
    reportholdtime=no
    retry=0
    ringinuse=yes
    servicelevel=60
    strategy=linear
    timeout=17
    weight=0
    wrapuptime=0
    dynmemberonly=no
    member=Local/120@from-queue/n,0
    member=Local/110@from-queue/n,0
    
    

    So..
    General question: can I use queues with linear strategy for 1.4 asterisk? Or this function is restricted by * version ?

    Thanks.
     
  4. lobster40

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    Hello. I've installed Elastix 2.0 RC2.
    After installing I get problem with dahdi for my tdm410P ( http://svnview.digium.com/svn/asterisk? ... w=revision )

    In Elastix console I perform
    yum update asterisk.
    Asterisk were updated from 1.6.2.6 to 1.6.2.6-3.

    But now!
    When I created queue with static external agent, with linear strategy, my call to queue is dropped after 1st agent:(

    If I use internal agent only - linear strategy works.
    But if I add an external number, before internal extension - call interupted again.


    PS in Elastix 2.0 RC2- if I choose 'ringing instead MOH' for queue I'll listen silent at caller side...

    How I can organize the queues with linear strategy? wtf - one bug fixing call another bug:(
     

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