Queues vs. anonymous callers

Discussion in 'General' started by deb01, Oct 25, 2008.

  1. deb01

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    Hello,

    is there a possibility to direct anonymous callers to a queue but put callers with present CID directly through. Do you have any idea how this could be accomplished?

    Thanks in advance!
    Bernd
     
  2. jades

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    FreePBX (and make sure it 's version 2.5. If it's not, use the unembedded freepbx to upgrade)
    Inbound Routes
    Check the "CID Priority Route" box
    Fill in the Caller ID number with Private, Unknown, Unavailable, or however your provider writes out Private calls

    Send this to a queue

    This will apply to all your DIDs. If you want it to apply specifically to chosen DIDs, just make a separate inbound route for each DID
     

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