Queues vs. anonymous callers

deb01

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Aug 5, 2007
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#1
Hello,

is there a possibility to direct anonymous callers to a queue but put callers with present CID directly through. Do you have any idea how this could be accomplished?

Thanks in advance!
Bernd
 

jades

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Oct 5, 2008
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#2
FreePBX (and make sure it 's version 2.5. If it's not, use the unembedded freepbx to upgrade)
Inbound Routes
Check the "CID Priority Route" box
Fill in the Caller ID number with Private, Unknown, Unavailable, or however your provider writes out Private calls

Send this to a queue

This will apply to all your DIDs. If you want it to apply specifically to chosen DIDs, just make a separate inbound route for each DID
 

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