queue not showing in inboound in call center

jeffik

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Feb 17, 2009
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#1
I set up queue 701 in pbx. It appears in outbound calls tab but not inbound. What did I do wrong?
 

jeffik

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Feb 17, 2009
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#2
Found the problem. Had to enter agents as static agents in queues in PBX as Axxxx,0 where xxxx is agent number and 0 is penalty.
 

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