Provisioning Polycom 501 - HELP

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Aug 20, 2008
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Does anyone have experience in provisioning the polycom 501's?


When I scan for phones the Elastix Server can see the phone. However, when I "SET" it nothing happens. Even if I reboot the phone after applying changes.

Are there specific settings on the phone that I'm missing?

Does someone have a link describing how to do this?



Thanks!
 
Joined
Jul 22, 2008
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Have you loaded the firmware in the tftp directory? you can download the firmware for free from polycom website.
 
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Sep 17, 2008
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Hi i'm testing Polycom provisioning but i'm having trouble with them because the provisioning server by default is FTP and not tftp.

What should i do? can i send via dhcp the tftp server info? or should i manually reconfigure the polycom's to use TFTP? or elastix can send the configuration via FTP?

thanks in advance
 

edk

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Sep 11, 2008
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when the phone in start up press "setup" button to enter start up menu .
in the menu choice "server..." select "trivial ftp" and save the changes .
now yours phone ready to boot from tftp.
 
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Elastix's provisioning module just needs you to put the phone's bootloader an the sip files inside the /tftpboot folder, is that right?
And what happens if you have 2 different Polycoms? Is there a way to do that using tftp?
I did it last year with a IP500 and a IP600, but using vsftpd and creating 2 different ftp users and shared folders in /home, one for each phone.
Is there a way to change the folders where Elastix's phone provisioning module puts its macaddress.cfg files so we can use different ftp folders?
 
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the tftp directory is set at:
/var/www/html/modules/endpoint_configuration/configs/default.conf.php

what you ask is at:
/var/www/html/modules/endpoint_configuration directory
 
Joined
Dec 30, 2008
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If you hit a dead end I have a perl script that I wrote for Polycom 301/501 phones that lets you feed it a csv file with the extensions/etc to create the appropriate files in the /tftpboot directory.

Also if your pbx isn't providing the dhcp for the phones you'll need to point your internal dhcp server to your elastix server for tftp.
for example, my /usr/etc/dhcpd.conf file on my smoothwall firewall looks like this:

authoritative;
ddns-update-style ad-hoc;

option voip-tftp-servers code 150 = ip-address;
option voip-tftp-servers 192.168.1.11;


subnet 192.168.1.0 netmask 255.255.255.0
{
option subnet-mask 255.255.255.0;
option domain-name "";
option routers 192.168.1.1;
option domain-name-servers 192.168.1.1, 208.67.222.222;
option ntp-servers 209.139.208.96, 69.36.240.252;
option tftp-server-name "192.168.1.11";
range dynamic-bootp 192.168.1.100 192.168.1.200;
default-lease-time 3600;
max-lease-time 7200;
}
 
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jedaustin, can you post this perl script here, or maybe send it to me?
I'd like to try it.
Should it work with the ip600 too??
 

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