Provision Issue with Polycom IP331 phone

Discussion in 'General' started by ariel_, Dec 30, 2009.

  1. ariel_

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    Hello,

    I have an issue with the Polycom IP331 phone. Now the phone is able to register correctly to Elastix and make and get calls. It's MWI works fine. The issue is the display. The phone was setup via the endpoint device setup in Elastix 1.6. Other then upgrading the Freepbx to 2.6 it's the standard setup.

    What is happening is that the phone is not displaying the extension. It's also not displaying the little telephone Icon on the display.

    I also have a IP501 that got provisioned the same way, but it's displaying the extension and phone icon fine.

    Can someone assit me in fixing this issue.
     
  2. hinzinho

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  3. ariel_

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    Great that fixed the displaying of the extension number.

    Is there another setting to make the small phone icon to come back?
     

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