Problems with VoIP Provider

Discussion in 'General' started by possebon, Mar 13, 2009.

  1. possebon

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    Hi,

    Actually I'm having other problem that is: I'm using a VoIP provider (Vono on Brazil) and I have a Elastix 1.3 server installed.

    Every call internal (between extensions) works great, but when I use the Vono trunk, the person at other side of call, listen the call chopped, with some cuts.

    At asterisk side (extension with X-Lite), we are able to listen very well.

    I already tried different codecs, tested the internet link, everything looks fine.



    Any ideia what can be wrong?

    Best regards,

    Fernando
     
  2. Patrick_elx

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    Could be an upload bandwith issue.
    Look at what codec was used when the call was made.
    How many simultaneous calls did you had at that time?
    try to force g729 or gsm to test. The audio quality will be lower, but do you still have chopped call?
     

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