Problem with extension pick up lines deleting...

Discussion in 'General' started by azmerlin, Oct 27, 2008.

  1. azmerlin

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    Hi,

    I have a problem with the extension pickup option in 1.1, I have resurched it and placing the following lines in to the extensions_additional.conf seems to solv it very well:
    [app-pickup]
    include => app-pickup-custom
    exten => _**.,1,Noop(Attempt to Pickup ${EXTEN:2} by ${CALLERID(num)})
    exten => _**.,n,Pickup(${EXTEN:2})

    [app-pickup-custom]
    exten => _**.,3,Pickup(${EXTEN:2}@from-did-direct)

    However, as I said, after some time, these lines just get deleted and replaced with the default lines that DO NOT support this feature.

    How can I solve this.
    THanks
     
  2. azmerlin

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    From my investigation, it seems that it is elastix that is rewriting the file and deleting the lines I am adding, does anyone know of a way to stop this OR an alternate file I can put these lines in so they will be seen but not deleted ?
     
  3. alang

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    Re:problem with extension pick up lines deleting..

    You shouldn't manually edit the file 'extensions_additional.conf', because it can be used by FreePBX only. However, if you would like to customize the configuration, you can edit *_custom.cof of the server like extensions_custom.conf as well as those changes you did in the file won't be overwrite by FreePBX.
     
  4. azmerlin

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    Re:problem with extension pick up lines deleting..

    But will it look at the default lines in the .conf or the changed ones in the custom ?
     

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