Problem with extension pick up lines deleting...

azmerlin

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Jul 10, 2008
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#1
Hi,

I have a problem with the extension pickup option in 1.1, I have resurched it and placing the following lines in to the extensions_additional.conf seems to solv it very well:
[app-pickup]
include => app-pickup-custom
exten => _**.,1,Noop(Attempt to Pickup ${EXTEN:2} by ${CALLERID(num)})
exten => _**.,n,Pickup(${EXTEN:2})

[app-pickup-custom]
exten => _**.,3,Pickup(${EXTEN:2}@from-did-direct)

However, as I said, after some time, these lines just get deleted and replaced with the default lines that DO NOT support this feature.

How can I solve this.
THanks
 

azmerlin

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#2
From my investigation, it seems that it is elastix that is rewriting the file and deleting the lines I am adding, does anyone know of a way to stop this OR an alternate file I can put these lines in so they will be seen but not deleted ?
 

alang

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Mar 19, 2008
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#3
Re:problem with extension pick up lines deleting..

You shouldn't manually edit the file 'extensions_additional.conf', because it can be used by FreePBX only. However, if you would like to customize the configuration, you can edit *_custom.cof of the server like extensions_custom.conf as well as those changes you did in the file won't be overwrite by FreePBX.
 

azmerlin

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#4
Re:problem with extension pick up lines deleting..

But will it look at the default lines in the .conf or the changed ones in the custom ?
 

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