Problem with direct dial in IVR

Discussion in 'General' started by fgalvan, Apr 29, 2009.

  1. fgalvan

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    Hi,

    I have a little problem dialing extensions on another box from the IVR. My setup is 3 elastix boxes with IAX trunks between them. the extensions are as follows:

    Box A 1XXXX
    Box B 2XXXX
    Box C 3XXXX

    Initial IVR gives options 1, 2 and 3 to go to another IVR on option 1 and queues on the other boxes in options 2 and 3. When I try direct dialing extensions for the same box everything works, when I try an extension on a different box it says invalid number. I looked at the asterisk console and I can see where it tries to send me to the queue on the other box but then it says invalid number. What am I doing wrong?

    Very similar to problem #2 in http://www.elastix.org/index.php?option ... 4&catid=32

    Thanks for any help
     
  2. fgalvan

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    Got it to work. Had to add the following to extensions_custom.conf

    Code:
    [IVR-2-custom]
    exten => _1XX,1,dial(iax2/Inter-Office/${EXTEN})
    Hope this helps someone with the same problem.
     
  3. rafael

    Joined:
    May 14, 2007
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    Hi,

    Other option could be to create a misc destination that would call the remote extensions. Then you would include the misc destination in the ivr.This can be done all via freePBX.

    Regards,

    Rafael
     

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